Parent Portal Guide

How to use the Kidsplorer parent portal to manage approved sites, adjust schedules, approve site requests, and monitor connected devices — all from your phone.

The parent portal is where you manage Kidsplorer for all your children from a single location. It’s designed to be used from your phone — most actions take one or two taps. You can also access it from any desktop browser.

Accessing the parent portal

Go to kidsplorer.com/portal and sign in with the email and password you used when creating your account.

The portal works on any modern browser. There is no separate app to install — the portal is mobile-optimized and works directly from your phone’s browser.

The dashboard

When you sign in, the dashboard shows:

  • Connected devices — each computer running Kidsplorer, with sync status and last-active time
  • Pending requests — site requests and time extension requests from your children waiting for your response
  • Active child profiles — quick access to each child’s whitelist and schedule

Pending requests appear at the top. If you’re checking the portal because you received a notification, tap the pending request to review and approve or deny.

Managing child profiles

Each child in your household has their own profile with a separate whitelist and schedule. Go to Profiles to:

  • Add a new child profile
  • View and edit an existing profile’s whitelist and schedule
  • Switch between children’s views

Profiles are identified by a display name — not an email address or personal information. The display name appears in notifications so you know which child is requesting something.

Approving site requests from the portal

When your child requests a site, you can approve it from:

  1. The notification email — tap the approve link directly in the email (no login required)
  2. The parent portal — go to Requests, find the pending request, and tap Approve

Approvals from either method have the same effect: the site is added to the whitelist and available on the child’s computer within 60 seconds.

From the portal, you can also view the request history — a log of every site your child has requested and whether you approved or denied each one.

Managing devices from the portal

Go to Devices to see every computer running Kidsplorer linked to your account. For each device you can:

  • Lock now — lock the browser immediately, regardless of schedule
  • Unlock until next schedule boundary — allow browsing until the next scheduled end time
  • View sync status — confirm the device has received your latest whitelist and schedule changes
  • Remove device — unlink a computer from your account (does not uninstall Kidsplorer)

If a device shows “out of sync,” it means the computer hasn’t connected to the Kidsplorer backend in a while — usually because it’s off or has no internet connection. Changes will sync the next time the device connects.

Approving time extension requests

When your child requests more browse time, you receive an email notification. You can respond from the email directly (no login required) or from the portal under Requests.

Approving adds 15 minutes to the current browse session. After 15 minutes, the lock screen appears again and your child can send another request.

The weekly digest email

Once a week, Kidsplorer sends you a digest summarizing the sites your child visited during that week. This is not a per-session log — it’s a weekly summary showing which approved sites were visited most frequently.

The digest is designed to help you stay aware of your child’s interests and identify sites that might be worth adding to the whitelist proactively. It is not a surveillance tool.

You can turn off the weekly digest in Settings if you prefer not to receive it.

Notification settings

Go to Settings → Notifications to control:

  • Site request notifications: Receive an email when your child requests a site (on by default)
  • Time extension notifications: Receive an email when your child requests more time (on by default)
  • Weekly digest: Receive the weekly browse summary email (on by default)

Notification emails are sent to the email address on your parent account. You cannot currently configure separate notification addresses for co-parents — both co-parents need separate parent accounts to receive notifications independently.